One of the most useful features provided by the eBay Android app is notifications. When enabled, the application will send you an alert. Below are some frequently asked questions that will help you better understand how notifications work using the eBay Android app.


How do I turn on/off Notifications?

What types of notifications are supported?

Can I select which types of notifications I want to receive?

Why didn't I get a notification that the item I've bid on was ending?

I'm not getting the notifications I was expecting. What should I do?

Can I get notifications on my device for multiple accounts/users?

Does the eBay Android app need to be running to receive notifications?


How do I turn on/off Notifications?

You must be signed in to enable notifications. From the Home screen, click the Menu button to view the Options Menu. Select the Settings option to view the app settings. Select Notifications to enable or disable notifications on the device for the signed in user.

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What types of notifications are supported?

The eBay Android app currently supports the following notifications:

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Can I select which types of notifications I want to receive?

Yes, you can turn any of the notifications on or off in the notifications settings screen. From the Home screen, tap the Menu button to view the Options Menu. Select the Settings option to access the eBay settings page. From here, tap Notifications to access the notification settings.

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Why didn't I get a notification that the item I've bid on was ending?

Only Watched items get notifications that the item is ending soon. To receive a notification that an item you bid on is ending, you must also add that item to your Watch list.

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I'm not getting the notifications I was expecting. What should I do?

Be sure to check that you are signed-in to your eBay account in the eBay Android app and that you have Internet access via your cell service or a wifi connection.

In rare cases, eBay servers or Google Cloud-to-Device notifications services may be interrupted. We are constantly monitoring these services and work directly with these teams to ensure our mobile users are getting notifications.

If the problem persists, please contact Customer Support to report the problem.

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Can I get notifications on my device for multiple accounts/users?

No, only the account that you are currently signed-in to on the device will receive notifications.

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Does the eBay Android app need to be running to receive notifications?

No, the app does not need to be running, however, you must remain signed-in to the application to receive notifications. The eBay app runs a service in the background to receive and manage notifications for the signed-in user. If your device supports push notifications (Android 2.2 and higher), eBay notifications are pushed to your device in near real-time. If you are on a device that does not support push notifications (Android 2.1), then the service will check periodically for notifications.

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